To add images or video to a theme:
1. Either click on "Create New Theme" or select an existing theme.
2. From the side menu, click on "Media."
3. Add media files like image and video, and you will see the changes in real time in the preview section.
The platform offers the flexibility to add a custom logo from the "Logo" section, while adding a custom image into the redemption landing page is managed through the "Redemption Page" section.
For optimal results, kindly ensure that videos are within the 25MB limit and in either .mp4 or .mov format. Likewise, images should not exceed 5MB and can be uploaded in .jpeg or .png format.
The background video feature does not support sound.
For sending video messages, our platform offers a feature called "GiftClips." To send a GiftClip, simply upload your video and choose the "In-Line" option.
You have the option to personalize the gift invite email by scrolling down to the "Email Image" section and adding a custom image.
Please ensure files are under 5MB. Files in .jpeg, .png or .gif.
4. Save the changes.