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How to disable automated Salesforce integrated gifting?

How to disable automated Salesforce integrated gifting?

Pritish Panda avatar
Written by Pritish Panda
Updated over 2 months ago

If you want to stop automated gifting through your Salesforce integration, follow these simple steps to disable GiftSync for a campaign.

1. Navigate to Your Campaigns

  • Go to the Home Page.

  • Scroll down to find your Campaigns section.

  • Click on View Campaigns.

2. Select the Campaign to Disable GiftSync

  • Locate the campaign where you want to turn off automated gifting.

  • Click on the campaign to open its details.

3. Disable GiftSync

You have two ways to disable GiftSync:

Option 1: Disable from the Top of the Campaign Page

  • At the top of the campaign page, you’ll see an option to disable GiftSync.

  • Click on it to stop automated gifting.

Option 2: Disable from the Salesforce Section

  • Scroll down to the Salesforce section within the campaign.

  • Toggle off GiftSync to disable automation.

  • Confirm turning off Giftsync from the modal and then click on "Update Campaign".

    What Happens Next?

  • Once GiftSync is disabled, new contacts added to your Salesforce list will no longer receive automatic gift invites.

  • You can still manually send gift invites to selected recipients within the campaign.

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