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How to disable automated Salesforce integrated gifting?

Vanessa Nemec avatar
Written by Vanessa Nemec
Updated over 10 months ago

If you want to stop automated gifting through your Salesforce integration, follow these simple steps to disable GiftSync for a campaign.

1. Navigate to Your Campaigns

  • Go to the Home Page.

  • Scroll down to find your Campaigns section.

  • Click on View Campaigns.

2. Select the Campaign to Disable GiftSync

  • Locate the campaign where you want to turn off automated gifting.

  • Click on the campaign to open its details.

3. Disable GiftSync

You have two ways to disable GiftSync:

Option 1: Disable from the Top of the Campaign Page

  • At the top of the campaign page, you’ll see an option to disable GiftSync.

  • Click on it to stop automated gifting.

Option 2: Disable from the Salesforce Section

  • Scroll down to the Salesforce section within the campaign.

  • Toggle off GiftSync to disable automation.

  • Confirm turning off Giftsync from the modal and then click on "Update Campaign".

    What Happens Next?

  • Once GiftSync is disabled, new contacts added to your Salesforce list will no longer receive automatic gift invites.

  • You can still manually send gift invites to selected recipients within the campaign.

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