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How is the status updated on CampaignMembers?

This article covers which CampaignMember statuses are used by the &Open Salesforce integration.

F
Written by Fintan Fairmichael
Updated over a month ago

The following CampaignMember statuses are used. They will be automatically set on the CampaignMember object in Salesforce by the &Open integration. It is not necessary to create the statuses. This will be done automatically.

Status

Description

Pending

The CampaignMember has been received and action from the &Open platform is pending. Note: This is the default CampaignMember status for a connected campaign.

Invited

The recipient has been invited to receive a gift, and we await their redemption.

Gift fulfilment

The order has been placed with the warehouse and is awaiting fulfilment. Note: physical gifts only.

In transit

The order has left the warehouse and is en route to the recipient. Note: physical gifts only.

Completed

The order has been completed, and the recipient has received the gift.

Expired

The invitation has expired or has been cancelled.

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