You can get &Open gifting activity in Slack. Connect your workspace, and &Open posts a message when a gift is sent, redeemed, delivered, and more, in the channels your team already watches. You choose what each channel hears about, and you can check your gifting or send a gift with the /gift commands. &Open links you paste into Slack expand into a card with the live detail.

There are two steps before anyone can use the integration. Someone connects the workspace once, then each gift sender authorizes their own account.

This is a one-time job, and it needs someone who is an administrator in both &Open and Slack. Approving the app for the workspace is a Slack admin action, and connecting it to your account is an &Open admin action, so the same person has to do both.

Each &Open account connects to a single Slack workspace.

Every gift sender who wants to use the integration signs in to Slack once from their own &Open account. Open the Slack settings page in &Open and follow the prompt to authorize. Until you do, you can't use the /gift commands or create your own subscriptions.

&Open can only post to a channel once the app is in it. To add it, open the channel in Slack, mention the app by typing @AndOpen, and follow the prompt to add it to the channel. Do this for each channel you want to use for notifications, including private ones.

A subscription decides what gets posted where. Create one from the Slack settings page in &Open. Each subscription answers three questions:

You can create as many subscriptions as you like, so different channels can follow different activity.

Once a subscription is live, &Open posts to the chosen channel whenever matching activity happens. Each message summarizes what happened and links back to &Open for the full details.

When you send a gift to one of your own employees, they can get a Slack message telling them a gift is on the way. They get the Slack message as well as the email.

We match on email address. The person needs to be in the connected Slack workspace under the same address they have in &Open.

Open the &Open app from the Slack sidebar to see its home tab. From there you can get to your notification settings in &Open, and see the commands available to you.

When someone in your workspace comes across the &Open app for the first time, the app sends them a short message explaining what it does and how to get started.

Type /gift in Slack to check your gifting activity for the month, see how much budget you have left, see the campaigns you can send from, or send a gift. For the full list, see Use &Open commands in Slack.

Paste an &Open link into a Slack message and it expands into a card. Links to campaigns, gift invitations and gift recipient pages all work.

The card shows the title, who owns it, and the redemption rate. Those numbers come from &Open each time you view the card, so they stay current.

This is how you look things up in Slack, because there's no command for checking a specific campaign or gift recipient.

From the Slack settings page in &Open, you can see and edit the subscriptions you created. You can also see subscriptions pointing to any channel you belong to, though you can't edit ones you didn't create.

Channels you don't have access to stay hidden, along with any subscriptions pointing to them. So a private channel you're not in never shows up.

That usually comes from a broad subscription, often "gift invitation created" on a large campaign. Edit the subscription to narrow what it reports, for example only redemptions and deliveries, or scope it to a single gift sender or campaign.

You only see subscriptions for channels you're a member of. If one points to a private channel you're not in, it stays hidden. Ask to be added to the channel, or ask the person who created it.

You need to sign in to Slack from your own &Open account first, even if someone else has already connected your workspace. Open the Slack settings page in &Open and follow the prompt to authorize.

Yes. Type /gift send to open a Send a gift form. It handles one gift recipient per gift, and the gifts come from a campaign you already have set up. Browsing the gift collection and bulk sends stay in the &Open platform.

There's no command for that. Paste the &Open link for the campaign, gift invitation or gift recipient into Slack and it expands into a card with the current detail.

For your own activity, /gift status covers the current month, and your gift history in the &Open platform has the rest.

No. Each &Open account connects to a single Slack workspace.

Someone who is an administrator in both &Open and Slack. The connection needs the right access on each side, so one person with both roles has to run it.

Yes. If you'd like a hand connecting Slack or planning your subscriptions, your &Open account team can help, and can make changes on your behalf.