Once the &Open MCP is connected to your AI assistant, you don't need to learn any commands. Ask in plain language and your assistant handles the rest.
What you can ask about
Your assistant can look up:
Your gifting budget: how much you have in total, what you've spent, what's committed to gifts in flight, what's left, and when it resets.
Your campaigns: names, descriptions, status, supported countries, and how each one is performing.
The gift invitations you've sent: who each one went to and where it is now.
Some examples of what to ask:
"How much gifting budget do I have left this quarter?"
"Which of my campaigns has had the most gifts redeemed?"
"Has anyone from Acme redeemed their gift yet?"
How to send a gift
Tell your assistant who you'd like to gift and which campaign to use:
"Add sarah@acme.com to my Customer Thank You campaign."
Here's what happens:
Your assistant checks the campaign and confirms the details with you: the gift recipient's name and email, and the campaign they'll be added to.
Once you confirm, &Open creates the gift invitation. The gift recipient receives a personal gift link. Depending on how the campaign is set up, they either choose their own gift from the campaign's gift collection or receive the gift the campaign specifies.
Your assistant shares that personal link with you, so you can also pass it on directly if you prefer.
Sending a gift uses your gifting budget, so &Open asks your assistant to confirm the gift recipient and the campaign with you before every send. Gift recipients are added one at a time, each with its own confirmation.
Following a gift's journey
Every gift invitation moves through a set of statuses you can ask about at any time:
Submitted: the invitation has been created and sent.
Redeemed: the gift recipient has claimed their gift.
Dispatched: the gift is on its way.
Delivered: the gift has arrived.
A cancelled invitation shows as cancelled. Try asking "What's the status of the gift I sent to Sarah last week?"
Answers come back as &Open cards rather than plain text: a budget card for your gifting allowance, a campaign card for each campaign, and a gift card for each gift invitation. Assistants that don't render these cards fall back to the text version, so nothing is lost either way.
In the Claude desktop app, this depends on where your task runs. You choose cloud or desktop using the control in the top right when you start a new task. Cloud is the default, and it's a Claude beta that doesn't support the cards yet, so answers come back as text. Choose to run the task on the desktop when you'd like the cards. Everything else works exactly as it does in the cloud, including the confirmation before a gift goes out.
What it looks like
Questions and answers
Can I pick the exact gift someone receives?
That's set by the campaign, not by your assistant. A campaign either offers a gift collection the gift recipient chooses from, or specifies a single gift everyone receives. Change it on the campaign in &Open.
Will my assistant send gifts without asking me?
Sending creates a real gift invitation, emails a real person, and uses your budget, so &Open asks your assistant to confirm the gift recipient and the campaign with you in the conversation before every send. Your assistant may show its own approval dialog on top of that, depending on the permission settings you've chosen for it.
Can I create or edit campaigns from my assistant?
Not yet. Set your campaigns up in &Open first, then use your assistant to add gift recipients to them.
Why am I seeing plain text instead of &Open cards?
If you're in the Claude desktop app, your task is probably running in the cloud, which is the default and doesn't support the cards yet. Start a new task, choose to run it on the desktop using the control in the top right, and the cards come back. Some assistants don't render cards at all and always show the text version.
Can my assistant see my teammates' campaigns or gifts?
Your assistant sees exactly what you'd see when you log in to &Open, no more and no less. The connection follows your &Open permissions. If you're an admin with visibility of your team's campaigns and gifts, you have that same visibility through your assistant.