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Use &Open commands in Slack

Written by Catherine Walker

Once your Slack workspace is connected to &Open and you've signed in to Slack from your own &Open account, you can check your gifting activity, see how much budget you have left, and send a gift without leaving Slack. Type /gift in Slack to see what's available.

Check your gifting activity

Type /gift status.

You'll see your gifting activity for the current month:

  • Gift invitations you've created

  • Gifts waiting to be redeemed

  • Gifts redeemed or in fulfillment

  • Gifts delivered

Choose View gift history to see the full detail in the &Open platform.

Check your remaining gifting budget

Type /gift budget.

This shows how much gifting budget you have left in your current budget period, alongside your total limit.

Your budget period might run monthly, quarterly, or annually, depending on how your organization set up budgets.

Send a gift

Type /gift send. A Send a gift form opens in Slack.

  1. Add the gift recipient's email address and name.

  2. Choose a campaign. This sets the gifts and theme the gift recipient sees.

  3. Choose how to deliver it: send an email with a personalized message, or get a link to share with the gift recipient yourself.

To send a gift you need access to at least one active campaign, and enough budget to cover it. If either is missing, your account administrator can help.

See the available commands

Type /gift help for a list of the commands and what each one does.

/andopen works everywhere /gift does, if you prefer the longer version.

Questions and answers

I can't see the /gift command in Slack

Two things need to happen first. Someone who administers both &Open and Slack connects your workspace, then you sign in to Slack from your own &Open account. Open the Slack settings page in &Open to check where you stand.

Can I look up a gift recipient's status or gift history from Slack?

Not at the moment. /gift status covers your own gifting activity for the current month. For anything about a specific gift recipient, choose View gift history to open the &Open platform.

My budget looks different from what I expected

/gift budget shows the budget period your organization set up, which might be a month, a quarter, or a year. If the figure looks wrong, check with your account administrator which period applies to you.

Can I send gifts to more than one person at a time?

Not from Slack. /gift send handles one gift recipient per gift. For larger sends, use the &Open platform.

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